Update

Remote AccessSimpleHelp

Remote Access

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Patching for Windows Mac Linux

CVE Vulnerabilities for Remote Access

CVEPublishedSeverityDetailsExploitabilityImpact Vector
CVE‑2024‑577282025‑01‑15 23:15:10HIGH (7)SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.16NETWORK
CVE‑2024‑577272025‑01‑15 23:15:10HIGH (8)SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.44NETWORK
CVE‑2024‑577262025‑01‑15 23:15:10CRITICAL (10)SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.36NETWORK
Windows Mac Linux

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