Is Lavawall available in French?

Yes. The Lavawall console works in Canadian French, Canadian English and US English. Each person picks their language from the Accessibility and language menu in the top bar, and an administrator can set a default for each client company.

Is it Canadian French or French from France?

Canadian French. The text follows Quebec usage and the Office québécois de la langue française's vocabulary: courriel, clavardage, rançongiciel, hameçonnage, and amounts written as 1 234,56 $.

Can we use French for one client and English for another?

Yes. Each client company has a default language for its employees, and each person can still choose their own. A company with no default follows its parent company, so an MSP can set French once for a Quebec client and every new user there starts in French.

What else comes in French besides the console?

Invitation, password, MFA and sign-in emails arrive in the recipient's language. Security awareness courses can be assigned in Canadian French, with French slides, quizzes and narration. The support centre, the main pages of this website, the contact form and the website chat are in French too.

Is every screen translated?

The main screens are translated, and more are added with each release. A screen that has not been translated yet shows English, and switches to French as soon as its translation ships.

Which tools that MSPs use do not offer a French console?

Several do not. Kaseya VSA offers English or German, Pulseway English and German, and ConnectWise Automate ships only a US English language pack. Vanta says its central platform is not translated. Each comparison page links to the vendor's own documentation.

En français, au Canada

Your RMM, security and compliance platform, in Canadian French

Lavawall® works in Canadian French, Canadian English and US English. Each technician picks their language, each client can have its own default, and the emails, training, support centre and website follow. A Quebec team works in French without a second tool or a translation layer.

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Canadian French · Canadian English · US English · chosen per person · default per client

The Lavawall console's Accessibility and language dialog in French, with Langue / Language offering Valeur par défaut de l’entreprise, Automatique, English (Canada), Français (Canada) and English (US). — The Accessibility and language dialog, in French.

Why French matters to MSPs and IT teams in Canada

About a fifth of Canadians speak French as their first language, and in Quebec the Charter of the French Language makes French the normal language of work, including the software people use on the job. A tool your client's staff cannot use in French is a tool they work around.

For an MSP with clients in Quebec, New Brunswick, Ontario or Manitoba, that usually means two awkward choices: run English-only tools and translate by hand, or keep a second product for French-speaking clients. Lavawall® removes the choice. One platform, one set of evidence, in the language each person reads best.

This is general information, not legal advice. Ask your advisor how the Charter applies to your organization.

What is in French

The console

Choose Français (Canada) from the Accessibility and language menu in the top bar. The button shows FR so everyone can see which language is on. The main screens are translated, and more arrive with each release.

A default for each client

Set Default language for employees on a client company and everyone there starts in French. A person can still choose their own language, and a company with no default follows its parent.

Automatic for Quebec

With Automatic, visitors in Quebec, France and other mainly French-speaking places get French, and so does anyone whose browser prefers French.

Emails in the recipient's language

Invitations, password and MFA resets and sign-in notices go out in the recipient's own language, or their company's default.

Security awareness training

Assign courses in Canadian French, with French slides, quizzes and narration. About the training.

Support centre and website

Every article in the centre de soutien is in French, along with the main pages of this site, the contact form and the website chat.

French sources for compliance

When you work in French, a framework's Official Documentation link opens the publisher's French page where one exists.

Quebec French, not a word swap

Courriel, clavardage, rançongiciel, hameçonnage, « guillemets » and 1 234,56 $: the text follows Quebec usage and the Office québécois de la langue française's vocabulary.

Hosted in Canada, too

Data is hosted in Canada by default, in Montréal today. Canadian data residency.

The course catalogue in the Lavawall console with the Language filter set to Français, showing course cards with French titles and descriptions.

The training catalogue filtered to courses in French.

Many tools Canadian MSPs use are English-only

We checked each vendor's own documentation in October 2026. Some offer French; several do not, or translate only an end-user portal while technicians work in English:

Console languages of some tools MSPs use, from each vendor's documentation
Tool	Console in French?
Lavawall®	Yes: Canadian French, Canadian English and US English, chosen by each person
Kaseya VSA	No: English or German (source)
Pulseway	No: English and German (source)
ConnectWise Automate	No: ships a US English language pack only (source)
ConnectWise PSA	End-user portal only, in Canadian French (source)
Autotask PSA	Not listed: localized in English, German and Spanish, plus Chinese and Japanese (source)
Vanta	No: the central platform is not translated (source)
ManageEngine ADAudit Plus	No: Chinese and English (source)

Taken from each vendor's own documentation in October 2026. Tell us if something has changed and we will correct it. Every Canadian alternative page shows the language row for that tool.

Set it up in two minutes

In the console top bar, click Accessibility and language and choose Français (Canada).
For a French-speaking client, open the client and set Default language for employees to Français (Canada).
Add their users. Their invitations arrive in French, and the console opens in French. Full instructions.

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Frequently asked questions

Is Lavawall available in French?: Yes. The Lavawall® console works in Canadian French, Canadian English and US English. Each person picks their language from the Accessibility and language menu in the top bar, and an administrator can set a default for each client company.
Is it Canadian French or French from France?: Canadian French. The text follows Quebec usage and the Office québécois de la langue française's vocabulary: courriel, clavardage, rançongiciel, hameçonnage, and amounts written as 1 234,56 $.
Can we use French for one client and English for another?: Yes. Each client company has a default language for its employees, and each person can still choose their own. A company with no default follows its parent company, so an MSP can set French once for a Quebec client and every new user there starts in French.
What else comes in French besides the console?: Invitation, password, MFA and sign-in emails arrive in the recipient's language. Security awareness courses can be assigned in Canadian French, with French slides, quizzes and narration. The support centre, the main pages of this website, the contact form and the website chat are in French too.
Is every screen translated?: The main screens are translated, and more are added with each release. A screen that has not been translated yet shows English, and switches to French as soon as its translation ships.
Which tools that MSPs use do not offer a French console?: Several do not. Kaseya VSA offers English or German, Pulseway English and German, and ConnectWise Automate ships only a US English language pack. Vanta says its central platform is not translated. Each comparison page links to the vendor's own documentation.

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