Security moment
Your RMM renewal quote just arrived.
Read it twice before signing.
Renewal season is when high-water-mark billing, per-module add-ons, and multi-year lock-ins get quietly baked in. It's also the one time a year you have real leverage, so use it.
Get a like-for-like quote Compare against your RMM
Run both in parallel during the free trial, and keep your RMM until you're sure.
What you get by switching, in plain terms
Better insights
Automatic endpoint log assessments surface the events that matter instead of burying you in raw logs, plus battery, disk, and memory issues before users complain.
More patching
7,300+ applications across Windows, macOS, and Linux, including the firmware, drivers, and apps most RMMs quietly skip.
Faster support
Remote support tells you instantly what's wrong on a computer, with no digging through configurations. A tech can launch admin tools with administrator access in a click, with no fumbling through elevation or allowlisting prompts. Works from your phone too, without carrying a laptop.
Honest billing
Month-to-month, no minimums, no high-water-mark billing, and unit costs that drop as you grow. Renewals stop being a negotiation.
Plus the layer your RMM never had: M365 breach detection, file monitoring, GRC automation, and admin elevation, all in the same console.
You don't have to rip out your RMM to fix support
Renewal shock tempts you to tear everything down, but you don't have to. Lavawall® deploys fast alongside the RMM tools you already run and makes support quicker from day one.
The moment a ticket comes in, Lavawall® remote support shows you what's actually wrong on the computer, with no digging through configuration screens to piece it together. When it's time to fix something, a tech can launch admin tools with full administrator access in a click, without fumbling through admin-elevation dialogs or application-allowlisting prompts (the ThreatLocker-style approvals that usually stall a session). Support that used to take a back-and-forth happens in one pass.
Already on Datto RMM? Lavawall® ships components built specifically for Datto RMM, so deployment and everyday support are faster still.
The renewal-season playbook
1. Don't auto-renew
Ask for the quote in writing early, and check for high-water-mark clauses and term escalators before anything else.
2. Run Lavawall in parallel
Free trial, no credit card. Deploy alongside your RMM and compare patching coverage, insights, and remote-access speed on your own fleet.
3. Decide with leverage
Switch, or use the comparison to negotiate your renewal down. Either way you win, and ThreeShield helps map the migration if you switch.
Common questions
- What is high-water-mark billing?
- Some RMM vendors bill your whole term at the highest device count you ever hit, even for one busy month. Lavawall bills month-to-month on what's actually deployed.
- Can Lavawall really replace my RMM?
- Yes. Patching, scripting, inventory, fast remote support, and smart ticketing, plus the security layer RMMs don't have. See the comparisons for your specific tool.
- How do I switch without risk?
- Parallel run during the trial, mirror your alerting, cut over before renewal. ThreeShield helps with the mapping.