Security moment
Your RMM renewal quote just arrived.
Read it twice before signing.
Before you sign your RMM renewal, check the quote for high-water-mark billing, per-module add-ons, and multi-year lock-ins, because renewal season is when they get quietly baked in. It's also the one time a year you have real bargaining power, so use it.
Get a like-for-like quote Compare against your RMM
Run both in parallel during the free trial, and keep your RMM until you're sure.
What you get by switching, in plain terms
Better insights
Automatic endpoint log assessments surface the events that matter instead of burying you in raw logs, plus battery, disk, and memory issues before users complain.
More patching
7,400+ applications across Windows, macOS, and Linux, plus software deployment from the same console.
Faster support
Remote support tells you instantly what's wrong on a computer without digging through configurations. A tech can launch any of 50 Windows admin tools with administrator rights in a click, without elevating the user. Works from your phone too, without carrying a laptop.
Honest billing
Month-to-month, no high-water-mark billing, no minimum for single modules, and unit costs that drop as you grow. Renewals stop being a negotiation.
Built into the same agent: M365 breach detection, file monitoring, GRC automation, and admin elevation, all in the same console.
You don't have to rip out your RMM to fix support
Renewal shock tempts you to tear everything down, but you don't have to. Lavawall® installs through the RMM you already run, both can run side by side while you move over, and support gets quicker from day one.
The moment a ticket comes in, Lavawall® remote support shows you what's actually wrong on the computer, with no digging through configuration screens to piece it together. When it's time to fix something, a tech can open any of 50 Windows admin tools with administrator rights in a click, without elevating the user or fumbling through elevation dialogs. Support that used to take a back-and-forth happens in one pass.
Already on Datto RMM? Lavawall® can be installed through Datto RMM, and both can run side by side while you move over.
The renewal-season playbook
1. Don't auto-renew
Ask for the quote in writing early, and check for high-water-mark clauses and term escalators before anything else.
2. Run Lavawall in parallel
Free trial, no credit card. Deploy alongside your RMM and compare patching coverage, insights, and remote-access speed on your own fleet.
3. Decide from strength
Switch, or use the comparison to negotiate your renewal down. Either way you win, and ThreeShield helps map the migration if you switch.
Common questions
- What is high-water-mark billing?
- It's when an RMM vendor bills your whole term at the highest device count you ever hit, even for one busy month. Lavawall bills month-to-month on what's actually deployed.
- Can Lavawall really replace my RMM?
- Yes. Lavawall® is a multi-tenant RMM with patching, scripting, inventory, fast remote support, and smart ticketing, plus breach detection, file monitoring, and GRC automation in the same agent and console. See the comparisons for your specific tool.
- How do I switch without risk?
- Parallel run during the trial, mirror your alerting, cut over before renewal. ThreeShield helps with the mapping.
Datto and Datto RMM are trademarks of Kaseya. Lavawall is not affiliated with Kaseya.