Computer notifications

Reach every computer when email can't.

When Microsoft or Google has an outage, the mail server is down, or a phishing message is spreading, email is the wrong place to tell people. Lavawall® puts a message on the desktop of their Windows computers, with a link to the status page.

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Windows computers · English or French · one client or many

A desktop notification on a Windows computer, with the title Microsoft Email Status, a short message about a Microsoft outage, a link to the Microsoft service status page, and a Dismiss button.
What people see on their computer: a title, a message, a link and a Dismiss button. Example text.

When email is the problem, or too crowded to help

Most companies tell people about problems by email. That works until it doesn't.

Email itself is down

A Microsoft or Google outage, or your own mail server failing, is exactly when an email warning cannot reach anyone. A desktop message can tell people what is happening and where to check for updates.

A phishing message is spreading

Tell everyone what to look for, and what not to click, right on the screen in front of them while you clean up.

Mailboxes are too crowded

A notice that is one of two hundred unread messages is easy to miss. A message on the desktop, with a link, stands apart.

See it in the Lavawall® console

Real screens, shown with example data.

The Notify Computers page in the Lavawall console, with a Microsoft Email Status template chosen, a list of client organizations, the choice of all Windows computers or specific ones, English and Français tabs, and the Send Notification button, with example data.
Notify Computers. Choose a template, choose who gets it, and send. How to use the Notify Computers page
The Notification Templates page in the Lavawall console, listing ready-made templates such as Google Workspace Status, Microsoft Email Status and Phishing Warning, each with English and French versions.
Notification Templates. Ready-made messages to duplicate and make your own. How to use the Notification Templates page

Ready before the outage, sent in a few clicks

Start from a ready-made template

Pick a message that fits and its title, text and link are filled in for you. You can change anything before you send. MSPs can duplicate any Lavawall template and make it their own, in English and in French.

Choose who gets it

Choose one client or many, up to 50 organizations at a time. Then send to all of their Windows computers, or choose specific computers.

English or French, computer by computer

Each computer receives the version written in its own language, so a bilingual client does not need two separate announcements.

Send now, or schedule it

Send straight away, or choose a date and time. Add reminders for people who dismiss it, or send a single notice.

One click to the status page

Add a link, for example to the Microsoft or Google status page, so people can follow the outage themselves. Links must be https.

Ten templates to start with

  • Microsoft email status
  • Google Workspace status
  • Planned maintenance
  • Phishing warning
  • Restart required
  • Scheduled downtime
  • Printer or Wi-Fi issue
  • Internet outage
  • Password expires soon
  • Security notice

Who can use it

Admins, Super Admins and people who have been given the permission can send notifications. Computer management must be part of your plan.

Good to know

  • Notifications go to Windows computers only.
  • It does not replace email, and it cannot make anyone read it.
  • A computer that is off or offline receives the message when it next connects.
  • Every send is recorded in the activity log.

Works with the rest of Lavawall

Risk-based notifications

Decide who hears about which alerts, and how quickly.

Learn more →

Remote support

Once people know there is a problem, jump on a device and fix it.

Learn more →

Remove phishing emails

Warn people on the desktop, then remove the message from every mailbox.

Learn more →

Want to see it on your own computers?

ThreeShield, the CISSP/CISA team that builds Lavawall®, will show you how to have the right message ready before the next outage.

Common questions

Does a desktop notification replace email?
No. It is one more way to reach people, for the moments when email is down, slow or crowded. It appears on the screen of a Windows computer, and Lavawall cannot make anyone read it.
Which computers receive the notification?
Windows computers that run the Lavawall agent. You choose all of them, or specific ones, in one organization or several.
Can an MSP send one message to many clients?
Yes. Choose one client organization or many, up to 50 organizations at a time.
Can the message be in French?
Yes. Each template can have an English and a French version, and each computer receives the version in its own language.
Who can send notifications?
Admins, Super Admins and anyone who has been given the permission. Computer management must be part of your plan.

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