Syncro packages RMM, PSA, invoicing, and basic remote access in one tool aimed at smaller MSPs. Per-tech pricing and integrated billing are the calling cards.
Security is where growing Syncro shops usually start adding tools. For 7,400+ application patching, 70+ framework GRC, multi-tenant cloud breach detection with endpoint correlation, administrator elevation and execution prevention (no kernel driver), replacement prioritization, and SaaS / shadow-AI discovery, check Syncro's documentation for what is in the package.
Technicians get browser-based remote control, a background admin workspace, and a remote shell on Windows and Mac, scripting on Linux, and ad-hoc support for computers without the agent, with end-to-end encrypted sessions available. Lavawall can run on its own as your RMM, or be installed through Datto RMM, NinjaOne, ConnectWise, Kaseya, Intune or any tool that runs a script, while you move over.
Where Lavawall® wins for MSPs
Lavawall® gives growing Syncro MSPs an RMM with security and compliance built in. CMMC 2.0, CPCSC, SOC 2, HIPAA, PCI DSS, NIST CSF, CIS Controls, and the Canadian privacy bundle all map to Lavawall® evidence automatically.
Multi-tenant identity threat detection and response (ITDR) for M365 / Entra ID / Azure / Google Workspace with endpoint correlation is the second difference. Lavawall® makes it native.
Administrator elevation and execution prevention (no kernel driver), curated SaaS / shadow-AI discovery, and replacement prioritization round out the platform.
Where Syncro MSP wins
Syncro's all-in-one RMM + PSA + invoicing model is valuable for smaller MSPs that want one tool and one bill.
For very small MSPs without dedicated security and compliance practice, Syncro alone can be enough until growth or client expectations require more.
Feature comparison
| Feature | Lavawall® | Syncro MSP |
|---|---|---|
| All-in-one RMM + PSA + invoicing | RMM with help desk, CRM, and billing built in | Yes, core product |
| Cross-platform agent (Windows, macOS, Linux) | Yes; remote control on Windows and macOS, scripts, patching, and monitoring on all three | Yes, basic |
| Public application patch catalogue | 7,400+ applications, published openly | OS + bundled third-party |
| Compliance framework mapping | 70+ frameworks with auditor-ready System Security Plan (SSP) and remediation plan (POA&M) | Reports; not GRC platform |
| M365 / Entra ID / Azure breach detection | Native multi-tenant identity threat detection and response (ITDR) | Limited |
| Google Workspace breach detection | Native | Limited |
| Administrator elevation and execution prevention (no kernel driver) | Native | No |
| Curated SaaS / shadow-AI discovery | 1,277-app catalogue with user attribution | No |
| Replacement prioritization | Multi-factor scoring | Lifecycle dates |
| Akira ransomware indicator hunter | Native | No |
| Built and used by an audit firm | ThreeShield (CISSP / CISA) | No |
Who should pick which?
Pick Lavawall® if…
Growing Syncro MSPs that need security, GRC, and breach-detection capabilities built into their RMM.
Syncro MSPs delivering CMMC 2.0, SOC 2, HIPAA, PIPEDA, or cyber-insurance readiness as a service.
Pick Syncro MSP if…
Very small MSPs who need an all-in-one operational tool with integrated billing and limited security ambitions.
Frequently asked
- Can Lavawall® be deployed through Syncro?
- Yes. PowerShell and bash scripts deploy it through Syncro to Windows, macOS, and Linux endpoints.
- Does Lavawall® have its own PSA?
- Yes. Lavawall® includes help desk, CRM, and billing, with a smart helpdesk (per-named-agent pricing, US$59 / agent / month, unlimited tickets) whose tickets link to each device and suggest knowledge-base articles. Syncro PSA can keep running side by side while you move over.
Security and FIPS 140-3 by design
Lavawall® is built so the secrets it manages stay encrypted where you are. The secrets that matter (vault items, server credentials, and any key pushed to an endpoint) are encrypted where you are and stored by us only as ciphertext, so an administrator with full access to our database sees encrypted blobs and nothing to open them with. See security and privacy.
Lavawall®’s relay and Windows and Mac agents use a FIPS 140-3 validated cryptographic module, the Go Cryptographic Module, NIST CMVP certificate #5247, and sign-in can be restricted to a FIPS 140-3 validated security key, the YubiKey 5 FIPS Series, certificate #5291. In-browser encryption uses the FIPS 140-3 approved algorithms. Full detail is on FIPS 140-3 support.
That same secret-handling powers WireGuard deployment across the fleet. Each endpoint generates its own private key locally and only the public key comes back, so the tunnel’s private key is never in a script, a log, or our database. Weighing Syncro for a regulated environment? This is the line worth checking against your obligation.