CRM & help desk
Your best sales signal is the security data you already have.
Lavawall® includes a CRM and help desk built for MSPs, prospects and clients, a deal pipeline, company scoring and industry classification, duplicate detection, and activity tracking, sitting right next to the scan and monitoring data that tells you who needs you.
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Contacts · deal pipeline · scoring · help desk, one console
Turn findings into booked work
Prospects and clients, sorted
Classify every company as prospect, client, or inactive, score it, and tag it by industry, so your pipeline reflects reality instead of a stale contact dump.
A real deal pipeline
Deals with amounts, stages, close dates, and status roll up to a pipeline view, so you always know what’s in flight and what needs a nudge.
Scanner leads flow straight in
Run a white-label domain scan at a networking event or from your site and the company arrives as a scored prospect, enrich, classify by industry, and find or merge duplicates in bulk.
Help desk in the same console
Tickets, canned responses, time tracking, KB search, and a free web chat widget live beside the CRM and the security data, so the team supporting a client and the team growing the relationship are looking at the same picture.
Already on HubSpot? Bring it with you
The read-only HubSpot connector syncs every few minutes and pulls your CRM in whole, so your pipeline and history stay intact.
- Companies
- Contacts
- Deals
- Deal & ticket pipelines
- Service Hub tickets
- Notes
- Emails
- Calls
- Meetings
- Tasks
- Quotes
- Products & line items
- Marketing assets
The free web chat widget turns site visitors into tickets in the same console.
Want your pipeline wired to your security data?
ThreeShield, the team behind Lavawall® can help you turn scan findings and posture data into a repeatable outreach motion that fills the pipeline you just built.
Common questions
- Is this a full CRM or a light add-on?
- A working CRM and help desk, contacts, a deal pipeline, prospect/client classification, scoring, industry tagging, duplicate merge, and activity tracking, in the same console as your security data.
- How do leads get in?
- Scanner prospects flow straight in as scored companies, and you can add and enrich contacts manually or in bulk.
- Why keep CRM and security together?
- Because the posture you can already see is your best sales signal, the CRM is right there to turn a finding into a deal, no export or second login.