Blackpoint Cyber is a managed detection and response (MDR) provider serving the MSP channel: endpoint and M365 monitoring with a 24/7 SOC.
Lavawall® is a multi-tenant RMM and remote support platform for MSPs and IT teams, with patching, security monitoring, Microsoft 365 and Google Workspace breach detection, and compliance (GRC) built into the same agent and console. Technicians get browser-based remote control, a background admin workspace, and a remote shell on Windows and Mac, scripting on Linux, and ad-hoc support for computers without the agent, with end-to-end encrypted sessions available. Lavawall® and Blackpoint operate in adjacent categories: Blackpoint provides managed detection and response, while Lavawall® adds administrator elevation and execution prevention (no kernel driver), replacement prioritization, helpdesk, and curated SaaS / shadow-AI discovery to the RMM.
For MSPs running Blackpoint as the MDR layer, Lavawall® is the RMM that covers the rest of the security and compliance stack.
Where Lavawall® wins for MSPs
Lavawall® is the broader MSP platform: GRC, patching, administrator elevation, replacement prioritization, helpdesk, remote support, and SaaS / shadow-AI discovery. Blackpoint is the managed-detection layer.
For MSPs running both, Blackpoint handles 24/7 detection-and-response while Lavawall® handles compliance evidence, patch hygiene, administrator elevation, helpdesk, and remote support.
If choosing only one, the decision depends on the primary need: managed SOC → Blackpoint; multi-tenant security-and-compliance platform → Lavawall®.
Where Blackpoint Cyber wins
Blackpoint's managed SOC is its differentiator: 24/7 analyst triage of endpoint and M365 alerts on behalf of the MSP.
For MSPs that want to outsource detection-and-response decisions, Blackpoint is a credible choice.
Feature comparison
| Feature | Lavawall® | Blackpoint Cyber |
|---|---|---|
| Managed detection and response (24/7 SOC) | Through integrations with Huntress and MSSP partnerships | Blackpoint core offering |
| Endpoint EDR with managed escalation | Coexists; surfaces EDR state | Yes |
| M365 monitoring | Multi-tenant identity threat detection and response (ITDR) with endpoint correlation | Yes (managed) |
| Google Workspace breach detection | Native | Check Blackpoint's documentation |
| GRC framework mapping | 70+ frameworks with auditor-ready System Security Plan (SSP) and remediation plan (POA&M) | Check Blackpoint's documentation |
| Cross-platform patching (Windows / macOS / Linux) | 7,400+ applications | Check Blackpoint's documentation |
| Administrator elevation and execution prevention (no kernel driver) | Native | Check Blackpoint's documentation |
| Replacement prioritization | Multi-factor scoring | Check Blackpoint's documentation |
| Smart helpdesk + remote support bundled | Yes | Check Blackpoint's documentation |
| Curated SaaS / shadow-AI discovery (1,277-app catalogue) | Native | Check Blackpoint's documentation |
Who should pick which?
Pick Lavawall® if…
MSPs that want a multi-tenant RMM with security, GRC, patching, administrator elevation, helpdesk, and remote support built in, alongside an MDR provider (Blackpoint, Huntress, or similar).
Pick Blackpoint Cyber if…
MSPs whose primary need is outsourcing 24/7 detection-and-response.
Frequently asked
- Should I run both Lavawall® and Blackpoint?
- Yes. MSPs can run Blackpoint as the MDR and Lavawall® as the RMM, with security and compliance built in.
- Does Lavawall® offer 24/7 managed detection?
- No. Lavawall® is an RMM and security platform; it is not a 24/7 managed SOC. ThreeShield (the audit firm that built Lavawall®) offers Tier 3 cybersecurity augmentation for MSPs and lean IT teams for human escalation.